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Your customer service organisation is the most important part of your company,” says Tomi Korpaeus, Senior Business Designer at Provad. “It is here..
This story begins when an old phone system or mobile exchange has reached the end of its life. Its owner intends to update it to the new millennium...
Fix these problems and obtain huge results.
There is a great deal of talk today about developing the customer experience. However, less frequently are..
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